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The Best Material Handling Customer Service

Silver Service® is what makes Arnold Machinery Company the best in heavy equipment customer service. The competitors say they take care of their customers, but we actually do it. The competitors claim satisfaction — we guarantee it. No fine print, no exceptions. No sale is final. You won’t believe it until you experience it. As a customer, you are not alone in this. You have the guarantee from every single one of our associates that Customer Satisfaction Is Our Only Policy®.

Featured

Clearance on New Lithium Powered Jacks

We are running special reduced pricing on new Yale MPS030UX lithium pallet jacks! They are available and in-stock at all of our branches. For pricing and more info, call 888-214-1847, or click the link here to submit a Contact Us form.

Warehouse Solutions

Arnold Machinery is an experienced warehouse company. We understand the need for storage, space optimization and material flow, and we offer various products and services to provide these to our clients. Click the link to view our full list of warehouse solutions.

Material Handling Equipment & Warehouse Solutions

As an authorized dealer for Hyster®, Yale®, and other top brands, Arnold Machinery Company provides end-to-end warehouse solutions across Idaho, Wyoming, Colorado, Utah, Nevada, and Arizona. With 15 locations and over $10 million in parts inventory, we ensure your operation minimizes downtime and maximizes efficiency.

Equipment Solutions

We are your complete material handling equipment supplier with options to meet any budget:

  • New equipment: Extensive inventory of Hyster® and Yale® forklifts, Combilift, Drexel, etc.
  • Used equipment: Certified used lift trucks, forklifts and other material handling equipment, fully inspected and serviced by our in-house technicians.
  • Rental equipment: An extensive selection of equipment rentals backed by our full support to keep you moving.

Warehouse Solutions

Maximize your storage footprint with custom warehouse infrastructure. We supply and install:

  • Racking Systems: Selective, Cantilever, Drive-in, Push-back, and Pallet Flow.
  • Automation: Conveyors and robotic storage systems to improve material flow.

Support Services

Our Silver Service® guarantee is backed by technical expertise and data-driven support:

The Character Traits that Separate Us From the Rest

1


Integrity

Integrity means you act with sincerity, honesty, and candor. Having integrity means you return phone calls promptly. If you say you are going to do something on Tuesday, you do it on Tuesday, or you call your customer in advance and tell them why you can’t.

2


Discipline

Discipline means you must always exercise self-control and self-restraint. Discipline means that you gather accurate data about your business, you review this information in a timely manner, and you use it to guide your decision making.

3


Empathy

It is the capacity to experience another person’s feelings or ideas. In business, this means that you must always put yourself in the position of the customer. In order to structure a deal that satisfies the customer, you must always take the time to truly understand their needs and concerns.

Contact the Warehousing Experts

Take your warehouse operations to the next level. Arnold Machinery Company Material Handling is the region’s most established forklift dealer. We have the experience to help you find what you need fast, and the dedication to ensure you always get the best value.

Visit your nearest Arnold Machinery Company Material Handling location today. You can also reach us at 888-214-1847, or connect with our team using our contact form.

Survey Testimonial - David Mathias

Arnold Machinery goes above what is expected and always follows through and it shows in the service and customer service.
— David Mathias, , CBRE/Amazon

Survey Testimonial - Brian Herron

Kevin Briles has been very helpful to my company. Hats off to him for going above and beyond to help keep our equipment running well.
— Brian Herron, , High Country Beverage-Montrose

Survey Testimonial - David Willard

Ray is outstanding and amazing! I always get a detailed interaction about the state of our equipment and preventative measures we should take to get the most use out of our lifts .
— David Willard, , L&W Supply

Survey Testimonial - Tony Witt

Brett Pohl was great to work with and I'm very glad we gave you a chance to earn our business. You have a much more honest and customer centric business than some of your competition, which is why we decided to go with Arnold Machinery.
— Tony Witt, , Air Squared Manufacturing

Survey Testimonial - Colten Ballantyne

Arnold Machinery has been a great company to work with, always willing to help me out when needed. Service techs that come out when needed are great knowledgeable. Parts guys are great to work with as well.
— Colten Ballantyne, , Westrock
What Is Silver Service?

Silver Service® means: If the customer is not happy, our job is not done!

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