The Best Material Handling Customer Service
Silver Service® is what makes Arnold Machinery Company the best in heavy equipment customer service. The competitors say they take care of their customers, but we actually do it. The competitors claim satisfaction — we guarantee it. No fine print, no exceptions. No sale is final. You won’t believe it until you experience it. As a customer, you are not alone in this. You have the guarantee from every single one of our associates that Customer Satisfaction Is Our Only Policy®.
Featured
Clearance on New Lithium Powered Jacks
We are running special reduced pricing on new Yale MPS030UX lithium pallet jacks! They are available and in-stock at all of our branches. For pricing and more info, call 888-214-1847, or click the link here to submit a Contact Us form.
Warehouse Solutions
Arnold Machinery is an experienced warehouse company. We understand the need for storage, space optimization and material flow, and we offer various products and services to provide these to our clients. Click the link to view our full list of warehouse solutions.
Material Handling Equipment & Warehouse Solutions
As an authorized dealer for Hyster®, Yale®, and other top brands, Arnold Machinery Company provides end-to-end warehouse solutions across Idaho, Wyoming, Colorado, Utah, Nevada, and Arizona. With 15 locations and over $10 million in parts inventory, we ensure your operation minimizes downtime and maximizes efficiency.
Equipment Solutions
We are your complete material handling equipment supplier with options to meet any budget:
- New equipment: Extensive inventory of Hyster® and Yale® forklifts, Combilift, Drexel, etc.
- Used equipment: Certified used lift trucks, forklifts and other material handling equipment, fully inspected and serviced by our in-house technicians.
- Rental equipment: An extensive selection of equipment rentals backed by our full support to keep you moving.
Warehouse Solutions
Maximize your storage footprint with custom warehouse infrastructure. We supply and install:
- Racking Systems: Selective, Cantilever, Drive-in, Push-back, and Pallet Flow.
- Automation: Conveyors and robotic storage systems to improve material flow.
Support Services
Our Silver Service® guarantee is backed by technical expertise and data-driven support:
- Fleet Management: Advanced telemetry and paperless reporting to track utilization and costs.
- Layout Optimization: Full Auto CAD warehouse design (2D & 3D) to maximize cubic footage.
- Installation: Licensed, insured crews for precise racking and equipment installation.
- Parts & Maintenance: $4M+ in on-hand inventory and factory-trained technicians for rapid repairs.
The Character Traits that Separate Us From the Rest
1
Integrity
Integrity means you act with sincerity, honesty, and candor. Having integrity means you return phone calls promptly. If you say you are going to do something on Tuesday, you do it on Tuesday, or you call your customer in advance and tell them why you can’t.
2
Discipline
Discipline means you must always exercise self-control and self-restraint. Discipline means that you gather accurate data about your business, you review this information in a timely manner, and you use it to guide your decision making.
3
Empathy
It is the capacity to experience another person’s feelings or ideas. In business, this means that you must always put yourself in the position of the customer. In order to structure a deal that satisfies the customer, you must always take the time to truly understand their needs and concerns.
Contact the Warehousing Experts
Take your warehouse operations to the next level. Arnold Machinery Company Material Handling is the region’s most established forklift dealer. We have the experience to help you find what you need fast, and the dedication to ensure you always get the best value.
Visit your nearest Arnold Machinery Company Material Handling location today. You can also reach us at 888-214-1847, or connect with our team using our contact form.
